Refund policy
Confidence starts with comfort—if your swimwear isn’t a perfect fit, you can send it back with no restocking fees.
Quick Summary
- Return window: 14Â days from delivery
- Return shipping: Customer pays return postage
- Restocking fee: None
- Final-sale items: Not eligible for return
Return Eligibility
- Initiate your return within 14Â days of the delivery date.
- Items must be unworn, unwashed, and in original condition with hygiene liners and tags intact.
- Please try on swimwear over underwear and keep the hygiene sticker in place.
- Items showing signs of wear, damage, stains, or removed hygiene liners will be refused.
- Gift cards and items marked “Final Sale” cannot be returned.
How to Return
- Submit a request on our Contact page. Include your order number, the item(s) you’re returning, and the reason.
- We’ll email you a Return Authorization (RA) number and the return address.
- Ship the item(s) within 7Â days of RA approval using any trackable carrier of your choice. You are responsible for return shipping costs.
- Keep your tracking receipt—packages lost in transit without proof of delivery cannot be refunded.
Refunds & Processing
- Returns are inspected within 7 business days of arrival at our facility.
- Approved returns are refunded to the original payment method; please allow 3–5 business days for your bank to post the credit.
- We do not offer direct exchanges—place a new order for the desired item at any time.
Need help? Reach us any time via the Contact page.